Shipping & Returns

NY Tri-State Area - $29.99

• Orders must be placed by 3 pm EST

Next Day Delivery - $29.99

• Orders must be placed by 3 pm EST

Saturday Delivery - $49.99

• Orders must be placed by 3 pm EST on Friday

Due to shipping limitations, we are unable to ship packages for delivery on the following holidays or the day after: New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

INSPECT YOUR ORDER

Please inspect all products the moment they arrive. If your shipment arrives tampered with or otherwise damaged, please contact our customer service department immediately. Remember that the sooner you contact our customer service department — the easier it will be to file a claim. And also remember to keep all packing and products exactly as they arrived.

RETURNS & EXCHANGES

All products are guaranteed to be fresh. However, they must be inspected immediately upon arrival - as credit will NOT be granted if unsatisfactory items are discarded or consumed (even partially). If you want to return any item, please keep all packaging intact. All return claims must be made within 24 hours of shipment receipt. Once we receive and accept the claim, we will automatically resend the merchandise or issue a refund. Please note: returns will not be accepted without a return authorization code.

For claims made within 24 hours of shipment receipt, we accept returns of all unopened items for a full refund minus any shipping fees. Unless for BOND's fault or unsatisfied condition of the product, the buyer is responsible for any return shipping costs.

All return must be shipped to:

Bond Caviar - Shipping Department
204 28th Street,
Brooklyn New York 11232